1. How can I book a car?
You can book a car easily online through our website or by calling our customer service. Just choose your car, pickup date, location, and complete your reservation.
2. What documents do I need to rent a car?
You need a valid ID or passport and a driver’s license (Category B) that you’ve held for at least 2 years.
3. What is the minimum age to rent a car?
You must be at least 21 years old. Some vehicle categories may require a higher minimum age.
4. Is insurance included in the rental price?
Yes, all our vehicles come with basic third-party liability and comprehensive insurance. Details and deductibles are specified in the rental contract.
5. Is a security deposit required?
Yes, a refundable deposit is required at the time of pickup. The amount depends on the vehicle category.
6. Can I return the car in a different city?
Yes, we offer one-way rentals between cities in the Czech Republic. Additional charges may apply depending on the distance.
7. What should I do in case of a breakdown or accident?
Contact us immediately. We provide 24/7 roadside assistance and can arrange a replacement vehicle if necessary.
8. Do the cars have a valid highway vignette (toll sticker)?
Yes, all vehicles are equipped with a valid Czech motorway vignette.
9. Can I rent a car with a driver?
Yes, we offer chauffeured car rental upon request. Please contact us in advance to arrange this service.
10. How can I cancel my reservation?
You can cancel your booking via email or phone up to 24 hours before pickup time without a cancellation fee. Late cancellations may be subject to a fee.